Rogers Roaming Rates & Information – Alberta

With Extended Coverage, you can email, check maps and surf in more places across Canada, at no extra charge! So, even when you need to get away, your connection will still be there when you need it. Over 90% of Rogers plans qualify for Extended Coverage. You just need to be a postpaid customer with a compatible device.

Rogers customers can now experience high-quality HD voice and video calls and connect even faster with VoLTE (Voice over LTE). The VoLTE technology platform allows users with a compatible phone to place and receive calls over the Rogers LTE network instead of the traditional voice network.

If travelling to an area in Canada where there is no Rogers coverage (such as the NorthWest Territories), the following roaming rates will apply on another wireless service provider’s network.

Travelling Outside of Canada

As soon as you leave Canada and enter a new country/area your device will automatically switch onto one of the wireless network providers in your destination. You will receive a welcome message from Rogers with some helpful information.

For US & International Dialing instructions, click here.

Data Usage for Smartphones

In the U.S.:

• For customers who have domestic Data Plans, data roaming in the U.S., Puerto Rico or the U.S. Virgin Islands is $0.006 per KB, or approximately $6 per MB.
• If you subscribe to a Flex Rate domestic data plan, the U. S. data roaming is only $0.003 per KB, or approximately $3 per MB.

For international destinations:

• For Data usage to work, a network in the destination area needs to support GPRS data roaming.
• Data roaming for all international destinations is $0.03 per KB.

Pay As You Go Roaming

Ensure that your device is compatible with the GSM network frequency of the country you will be visiting. Please note your GSM phone or wireless hand-held must operate on a country’s listed frequency in order to make or receive calls.

Roaming is available in the U.S. with any Rogers GSM device. Local & international calling will be billed at $2.00/minute. Text messages will be billed at 75?/message sent and 20?/message received. Data will be charged as per data roaming pass (data increment 1KB).

GSM/wireless handheld frequency specifications

Emergency Calls While Roaming

Global networks around the world will recognize either 911 or 112 as the number to reach emergency services.

Customer Service While Roaming

Regardless of where you are in the world, Rogers Travel Desk is open 24/7 to assist and support you. Call toll free at +1-514-734-7699.

Note: Roaming usage is charged on a per minute basis and is rounded up to the next minute. All charges are billed directly to your Rogers Wireless account in Canadian funds. In unusual circumstances, calls may appear on your invoice up to 120 days after they were made. Data services are offered on a ‘per-Operator’ basis in countries where data roaming is available. This means your device may not automatically find an operator providing data services. In that case you will have to use the manual selection option (see user guide for your device) to find the operator(s) offering this service. Rates are subject to change. To contact Rogers Customer Service while overseas, please call +1-514-734-7699 free of charge from your Rogers Wireless phone.